Cookie Policy

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies enable a website to remember your actions and preferences over a period, so you do not have to keep re-entering them whenever you return to the site or browse from one page to another.

At SG Casino, we use cookies to enhance your browsing experience, understand how you interact with our services, and tailor our offerings to your preferences. These files are passive and cannot execute programs or deliver viruses to your computer. They are unique to your browser and device, allowing us to distinguish you from other users without necessarily identifying you personally.

SG Casino employs cookies for several purposes, all designed to improve your experience on our platform. We use them to remember your login details, understand which parts of our website are most popular, and to deliver more relevant advertising. Our use of cookies falls into several categories, each serving a specific function to ensure our services are delivered effectively and efficiently.

By using the SG Casino website, you consent to our use of cookies in accordance with this Cookie Policy. We believe that transparency about our data practices is crucial, and this policy outlines exactly how and why we use these technologies.

Essential cookies are fundamental to the operation of the SG Casino website. These cookies are strictly necessary to provide you with the services available through our website and to use some of its features, such as accessing secure areas and managing your account. Without these cookies, services like logging in, making deposits, or placing bets would not be possible.

• Session Management: These cookies maintain your session state, ensuring you remain logged in as you navigate between different pages on the SG Casino site.
• Security: Essential cookies help us detect and prevent fraudulent activities and ensure the security of your account.
• Compliance: They assist us in meeting our regulatory obligations, for instance, by verifying your age and location where required.

These cookies do not gather information about you that could be used for marketing purposes or remember where you have been on the internet. They are typically deleted when you close your browser.

Analytics cookies collect information about how visitors use the SG Casino website, for example, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

• Website Performance: We use analytics cookies to monitor the performance of our website, identifying areas for improvement.
• User Behaviour: They help us understand how users interact with our content, allowing us to optimise the layout and functionality of SG Casino.
• Traffic Analysis: These cookies provide insights into traffic sources and user demographics, informing our content and marketing strategies.

By understanding how our users engage with SG Casino, we can continually refine our platform to offer a more intuitive and enjoyable experience.

Functional cookies allow the SG Casino website to remember choices you make and provide enhanced, more personal features. For instance, they can remember your username, language preference, or the region you are in. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites.

• Personalisation: These cookies remember your preferences, such as your chosen language or currency, to provide a more tailored experience.
• User Interface Settings: They store settings related to the appearance and functionality of the SG Casino interface, like font size or customisable elements.
• Remembering Login Details: If you opt-in, functional cookies can remember your login credentials for quicker access to your account.

These cookies are crucial for providing a more convenient and customised experience on SG Casino, reducing the need for you to repeatedly set preferences.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers.

• Targeted Advertising: These cookies help us display SG Casino advertisements that are more likely to be of interest to you, based on your browsing habits.
• Campaign Performance: We use them to track the success of our advertising campaigns, understanding which ads lead to user engagement.
• Cross-Site Tracking: They may be used by third-party advertisers to build a profile of your interests and show you relevant ads on other sites.

By opting into these cookies, you help SG Casino to offer more relevant content and promotions, while also supporting our ability to reach new players efficiently.

In addition to our own cookies, SG Casino also works with various third-party service providers who may place cookies on your device when you visit our website. These cookies are set by a domain other than SG Casino and are used for various purposes, including analytics, advertising, and providing interactive content.

• Analytics Providers: We use third-party analytics services, such as Google Analytics, to help us understand how users interact with our site.
• Advertising Partners: Our advertising partners may use cookies to deliver targeted ads and measure campaign effectiveness.
• Social Media Integration: If you use social media features on our site, third-party social media platforms may set their own cookies.

SG Casino does not have direct control over these third-party cookies. We encourage you to review the cookie policies of these third parties for more information on their practices.

The duration for which a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and are deleted when you close your browser. Persistent cookies last until they expire or are deleted.

• Session Cookies: These are temporary and are deleted from your device once you close your web browser. They are primarily used for essential functions during a single browsing session on SG Casino.
• Persistent Cookies: These cookies remain on your device for a set period, which can range from a few minutes to several years, or until you manually delete them. They are used to remember your preferences and actions across multiple visits to SG Casino.

The expiry of persistent cookies is typically determined by the cookie's creator, and you can usually manage their lifespan through your browser settings.

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of the SG Casino services.

You can manage your cookie preferences through your browser settings. Instructions for popular browsers include:

• Google Chrome: Settings > Privacy and security > Site Settings > Cookies and site data.
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.
• Microsoft Edge: Settings > Privacy, search, and services > Clear browsing data > Choose what to clear.
• Safari: Preferences > Privacy > Manage Website Data.

Please note that disabling certain cookies, especially essential cookies, may impact the functionality and accessibility of SG Casino and its features. You may also find that some parts of our website do not work as intended.

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites that you do not want your online activities tracked. Currently, there is no universally accepted standard for how companies should respond to DNT signals. Therefore, SG Casino does not currently respond to DNT browser signals.

We continue to monitor developments around DNT and other privacy technologies. In the meantime, you can manage your cookie preferences directly through your browser settings as described in the "Managing and Disabling Cookies" section of this policy.

SG Casino may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last updated" date at the top of this policy.

We encourage you to review this Cookie Policy periodically for any changes. Continued use of the SG Casino website after any modifications indicates your acceptance of the updated policy.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please do not hesitate to contact us. Our dedicated support team at SG Casino is available to assist you with any privacy-related inquiries.

You can reach us through the contact methods provided on our website, typically via live chat or email. We are committed to addressing your concerns promptly and transparently.