Privacy Policy

Welcome to SG Casino. This Privacy Policy outlines how SG Casino collects, uses, maintains, and discloses information collected from users (each, a "User") of the sgcasino.com website ("Site"). This policy applies to the Site and all products and services offered by SG Casino. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This document explains your rights regarding your personal data and how we safeguard it.

SG Casino collects various types of information to provide and improve our services to you. This includes:

• Personal Identification Information: We collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. This may include your name, email address, postal address, phone number, date of birth, and identification documents (e.g., passport, driver's license) for verification purposes.
• Financial Information: To facilitate transactions, we collect payment details such as bank account numbers, credit/debit card numbers, and e-wallet information. Note that sensitive payment card details are often processed by third-party payment providers and are not stored directly on our servers in their entirety.
• Technical Data: This includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services, such as your betting history, game play, website navigation, and preferences.
• Communication Data: Records of your communications with us, including emails, live chat transcripts, and telephone calls, for customer support and quality assurance purposes.

SG Casino uses the collected information for several purposes:

• To Provide and Maintain Services: To operate our website, process your bets, manage your account, and provide customer support.
• To Personalize User Experience: To understand how our Users as a group use the services and resources provided on our Site, allowing us to tailor content and offers.
• To Process Transactions: To process payments, withdrawals, and to prevent fraudulent transactions.
• To Improve Our Site: We may use feedback you provide to improve our products and services.
• To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
• For Legal and Regulatory Compliance: To comply with legal obligations, including anti-money laundering (AML) and know your customer (KYC) regulations, and to prevent fraud and responsible gambling measures.
• For Marketing and Promotional Purposes: With your consent, to send you marketing communications about products, services, and promotions offered by SG Casino.

Under the General Data Protection Regulation (GDPR), SG Casino relies on the following legal bases for processing your personal data:

• Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., managing your account, processing transactions).
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject (e.g., AML, KYC, age verification).
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by SG Casino or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms (e.g., improving services, fraud prevention, network security).
• Consent: Where you have given explicit consent for specific processing activities, such as receiving marketing communications. You have the right to withdraw your consent at any time.

SG Casino does not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your information with:

• Service Providers: Third-party vendors and service providers who assist us in operating our business and the Site or administering activities on our behalf, such as payment processors, customer support platforms, and IT service providers. These parties are contractually bound to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Regulatory Bodies and Law Enforcement: When required by law or regulation, or in response to valid requests by public authorities (e.g., to comply with anti-money laundering laws, fraud investigations).
• Affiliated Companies: With entities within our corporate group for operational and business purposes.
• Marketing Partners: With your consent, we may share your data with marketing partners to send you relevant promotional offers.

SG Casino adopts appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Our Site is secured using SSL technology, ensuring encrypted communication between your browser and our servers. We implement various technical and organizational measures to safeguard your data, including firewalls, intrusion detection systems, and regular security audits.

As a User of SG Casino, you have the following rights regarding your personal data under GDPR:

• Right to Access: You have the right to request copies of your personal data held by us.
• Right to Rectification: You have the right to request that SG Casino correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure ("Right to be Forgotten"): You have the right to request that SG Casino erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that SG Casino restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to SG Casino's processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that SG Casino transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

Our Site may use "cookies" to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. We use both session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them) for various purposes, including website functionality, analytics, and personalization.

SG Casino retains personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain your data for the duration of your account's active status and for a period thereafter as required by our licensing authority and applicable anti-money laundering laws, which is generally five years after the termination of the business relationship. After this period, your data will be securely deleted or anonymized.

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. SG Casino ensures that any such international transfers comply with applicable data protection laws, such as by implementing standard contractual clauses or relying on adequacy decisions. By using SG Casino, you consent to such transfers.

SG Casino is strictly an adult entertainment platform. Our services are not intended for individuals under the age of 18 (or the legal age of majority in your jurisdiction, whichever is higher). We do not knowingly collect personal identifiable information from anyone under this age. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers. If you believe we might have any information from or about a child, please contact us.

SG Casino has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

This policy was last updated on 10 May 2024.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

SG Casino

Email: [email protected]